Terms of Use

2. About TIA

The Tuition Box AI (TIA) is an online, voice-led AI tutoring platform designed to support students with Maths (KS2–GCSE), with more subjects to follow. TIA provides structured learning pathways, interactive lessons, practice questions and tools such as Homework Snap to help students learn and track their progress.

3. Who Can Use TIA

Schools

Schools can create accounts for their staff and students.

Students

Students can use TIA through their school account or a parent account, where available.

Parents/Guardians

Parents can access limited features to view progress, where enabled by the school.

Age requirement

Students under the age of 16 must have parental consent or school authorisation to use TIA.

4. Acceptable Use

You agree to use TIA responsibly and must not:

We may suspend or terminate access if we believe these rules have been broken.

5. Accounts and Security

You are responsible for keeping your login details secure. You must tell us immediately if you think your account has been accessed by someone else. Schools are responsible for managing staff and student accounts and ensuring appropriate use within their organisation.

6. AI and Educational Use

Learning support

TIA provides educational support, explanations and practice questions to help students learn.

Not a professional service

TIA is not a qualified teacher, mental health professional or medical service. It does not provide medical, legal or professional advice.

Accuracy

While we aim for accurate and high-quality content, AI may sometimes make mistakes. Users should always check important information and seek help from a teacher or professional where needed.

7. Homework Snap and Content Uploads

Students can upload images (e.g. homework questions) using Homework Snap. You must only upload your own work and ensure that no personal, sensitive or inappropriate content is shared. Uploaded content is used solely to provide learning support and is handled in line with our Privacy Policy.

8. Safeguarding

TIA includes safety measures to detect and flag language or content that may indicate a safeguarding concern, such as references to sadness, bullying, self-harm or abuse. If a potential concern is identified, the relevant conversation or content may be reviewed by authorised school staff and handled in line with the school's safeguarding procedures.

9. Intellectual Property

All content, branding, software and materials on TIA (including the mascot, designs, text and features) are owned by The Tuition Box AI or its licensors. You may not copy, modify, distribute or use any part of TIA without our written permission, except for personal educational use as intended.

10. Limitation of Liability

We provide TIA “as is” and do not guarantee that it will always be available, error-free or meet your specific requirements. We are not liable for any losses or damages arising from the use of TIA, except where this is not allowed by law.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Continued use of TIA after changes are made means you accept the new Terms.